Black Country Living Landscape are totally committed to protecting the privacy of our site visitors and customers. The Black Country Living Landscape team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. Arranging for a product to be sent to you.
We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone we may occasionally update you on news and special opportunities via e-mail, post & telephone.
We may disclose aggregate statistics about the number of visitors to our site or number of purchases made on the site as required by our investors. Our webstats package Smarterstats gathers data regarding the visitors to our site on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Black Country Living Landscape uses this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.
If you wish to verify the details you have submitted to Black Country Living Landscape you may do so by contacting us via the e-mail address, telephone number or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.
A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Black Country Living Landscape, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.